Prof. koktd Kokt
Kokt Desere

PORTFOLIODeseré Kokt holds a Doctorate in Human Resource Management and has twenty-one years teaching experience at university level. Apart from being involved in post graduate supervision she has published 36 papers in peer-reviewed and other journals, delivered 34 papers at national and international conferences and received the Vice-Chancellor’s Award for research excellence in 2009.She is a Master Human Resources Practitioner with the South African Board for Personnel Practice (SABPP) and has been a research grant holder of the National Research Foundation (NRF) from 2005 to 2011. She further has five year’s research management and administration experience as the chair of the Faculty Research Committee for the Faculty of Management Sciences. She is also part of the editorial board for the Journal for New Generation Sciences (JNGS).
AREAS OF EXPERTISEHuman resource management, organisational bevahiour
PUBLICATIONS
  1. Kokt, D. 2003. The impact of cultural diversity on work team performance. Team Performance Management: An International Journal, 9(3/4): 78-83.
  2. Kokt, D. 2006. Cultural theory and the security fraternity, Acta Criminologica, 19(3): 145-155.
  3. Kokt, D. 2009. A model for establishing a quality culture in a major private security company. Total Quality Management and Business Excellence, 20(8): 787-798.
  4. Kokt, D. & van der Merwe, C.A. 2009. The impact of organisational culture on service delivery in a major private security company. Journal for New Generation Sciences, 7(2): 114-135.
  5. Kokt, D. & van der Merwe, C.A. 2009. Using the Competing Values framework (CVF) to investigate organisational culture in a major private security company. South African Journal for Economic and Management Sciences, 12(3): 343-352.
  6. Kokt, D. 2010. Conceptualising Knowledge Management in Higher Education. Journal for Christian Scholarship, 46(3-4):91-101.
  7. Kokt, D. & Lategan. L.O.K. 2011. The design of an ethics for service delivery. Journal for Christian Scholarship, 47(3/4): 271-291.
  8. 8. Kokt, D. & le Roux, P.G. 2012. Reflecting on the Knowledge Management practices of a University of Technology. Journal for New Generation Sciences, 10(3): 104-119.
  9. 9. Kokt, D., Lategan, L.O.K. & Orkin, M. 2012. Reflecting on multi-, inter- and trans-disciplinary (MIT) research at a University of Technology, Journal for New Generation Sciences, 10(3): 136-148.
  10. 10. Kokt, D. & van der Berg, C.M. 2013. HIV and AIDS policy implementation: The case of a major South African hotel group. Acta Academica, 45(2): 179-198.
  11. 11. Kokt, D. & Strydom, A.J. 2014. Reflecting on student and industry expectations for working in the tourism and hospitality industry: A case study of the Central University of Technology, Free State (CUT). South African Journal for Research in Sport, Physical Education and Recreation, 36(1): 119-130.
  12. 12. Kokt, D. & Ramarumo, R. 2015. Impact of Organisational Culture on Job Stress and Burnout in Graded Accommodation Establishments in the Free State Province, South Africa. International Journal of Contemporary Hospitality Management, 27(6): 1198-1213.
  13. 13. Proos, E., Kokt, D. & Hattingh, J.L. 2017. The marketing and management effectiveness of the Free State section of the Maloti Drakensberg route. South African Journal for Research in Sport, Physical Education and Recreation, 39(1): 135-147.
  14. 14. Kokt, D. & Dreyer, T.F. 2018. Expatriate mentoring: The case of a multinational corporation in Abu Dhabi. South African Journal for Human Resource Management, 16(0): 1-10.
  15. 15. Kokt, D. & Palmer E.P. 2019. Strategic priorities for cultivating commitment amongst academic staff: the militating effect of workplace spirituality, South African Journal for Human Resource Management, 17(0), 1-8.
BOOK(S) OR CHAPTER(S) IN BOOK(S)
Books (Editor)
  1. Kokt, D. 2013. A practical guide to guest house management. Bloemfontein, Sun Media.
  2. Kokt, D. 2015. Hospitality Management: A practical introduction. Bloemfontein, Sun Media. (3 citations)
Chapters in books
  1. Kokt, D. 2009. Structuring considerations for a sustained research culture. In: Lategan, L.O.K. & Holtzbaur, U. Managing Applied Research: Theories, Cases and Perspectives, Germany, Shaker-Verlag.
  2. Holzbaur, U., Lategan, L.O.K., Dyason, K. and Kokt, D. 2012. Seven imperatives for success in research. Bloemfontein, Sun Media. (2 citations)
  3. Kokt, D. 2016. Organising (Chapter 5), Managing change in tourism and hospitality organisations (Chapter 6) and Motivation (Chapter 11). In: Hermann, U.P & du Plessis, L. An introduction to Tourism and Hospitality Management. Pretoria, Van Schaik.
  4. Kokt, D. 2017. Growing your research skills (Theme 3) and From concept to paper (Theme 5). In Lategan, L.O.K. Get Ready… Get Set... Go! Preparing for your doctoral studies and doctoral education. Bloemfontein, Sun Media.
  5. Kokt, D. & Hattingh, J.L. 2019. Local economic development, rural tourism and communities: Southern African perspectives. In Cursoy, D. & Nunkoo, R. The Routledge Handbook of Tourism Impacts: Theoretical and Applied perspectives. 1st Edition. London, Routledge.
PRESENTED CONFERENCES, SEMINARS, WORKSHOPSPapers presented at international conferences 
  1. Kokt, D. 2004. The team leader and diverse work teams: The South African security industry. The Fourth International Conference on Knowledge, Culture and Change in Organizations, Greenwich Business School, London, England.
  2. Kokt, D. 2005. The team leader and cultural diversity. Eastern Academy of Management Conference (EAM), Cape Town, South Africa. 
  3. Kokt, D. 2007. Organisational Culture and Structure: Investigating private security in South Africa. Eastern Academy of Management Conference (EAM), Amsterdam, Netherlands. 
  4. Kokt, D. 2009. The impact of organisational culture on service delivery in private security: A SMME case study. Business Administration for SMME’s, Aalen University (June 2009), Aalen, Germany.
  5. Kokt, D. 2009. Organisational culture and the transformational requirements for the knowledge age. Decision Sciences Institute (DSI) 10th International Conference (June 2009), Nancy, France. 
  6. Kokt, D. 2010. Towards depicting the organisational culture of Universities of Technology (UOTs): A South African perspective. International Conference on Social Sciences (ICSS) (October), Izmir, Turkey.
  7. Kokt, D. 2011. Service delivery issues for the private security industry. 10th International Research Conference on Quality, Innovation and Knowledge Management. Department of Management, Monash University, Australia (February), Kuala Lumpur, Malaysia. 
  8. Kokt, D. 2012. A study of the human resource challenges of guest houses in the Free State Province of South Africa: A work in progress. Academy of World Business, Marketing and Management Development (16-19 July), Budapest, Hungary. 
  9. Kokt, D. 2013. Assessing the Knowledge Management practices of Tourism Management programmes at South African universities. 2013 International Conference on Organizational Innovation, (2-4 July), Hua Hin, Thailand.
  10. Kokt, D. 2013. The challenges of developing a Performance Management System (PMS) in academic institutions: A case of the Central University of Technology, Free State (CUT). World Academy of Researchers, Educators, and Scholars in Business, Social Sciences, Humanities and Education Conference (WARES), (21-24 July), Cape Town, South Africa.
  11. Kokt, D. 2014. HIV and AIDS policy implementation: The case of a major South African hotel group. Advances in Hospitality and Tourism Marketing and Management Conference, (25-27 June), Le Meridien, Mauritius. 
  12. Kokt, D. 2015. Innovation Management at Universities of Technology in the South African context. Advances in Business-Related Scientific Research Conference (ABSRC), (9-11 December), Milan, Italy.
  13. Kokt, D. 2017. Organisational change – why does it remain so complex? International Conference on Economics and Social Sciences (ICESS), (9-10 November), Phuket, Thailand.
  14. Kokt, D. 2018. Is it possible for universities to create a spiritual workplace for academic staff? International Institute of Social and Economic Sciences (IIESS), (24-28 September), Lisbon, Portugal.
  15. Kokt, D. & Seqhobane, M. 2019. To what extent can job characteristics motivate millennial hospitality employees? 13th International Business Conference (IBC), 22-25 September, Arabella Hotel & Spa, Kleinmond, South Africa.
Papers presented at national conferences 
  1. Kokt, D. 2002. The role of the team leader in operational level work teams. EMS Conference, Vanderbijlpark, South Africa. 
  2. Kokt, D. 2009. Fostering a sustainable research culture at universities. Business and Management Conference. University of KwaZulu-Natal (November), Durban, South Africa.
  3. Kokt, D. 2010. Considering Knowledge Management at Universities of Technology (UoTs). National Entrepreneurial Conference, (24-25 August). Central University of Technology, Free State (CUT), Bloemfontein, South Africa. 
  4. Kokt, D. 2010. A Knowledge Management approach for Tourism Curriculums. International Conference on Global Sustainable Tourism. Hosted by Mbombela Local Municipality and Tshwane University of Technology (November), Nelspruit, South Africa. 
  5. Kokt, D. 2011. Knowledge Management: The essential pre-requisite for innovation in universities. Southern African Research and Innovation Management Association (SARIMA) (June), Umhlanga, South Africa.
  6. Kokt, D. 2011. Changing and maintaining organisational culture at universities. Business and Management Conference, University of Kwazulu Natal (September), Durban, South Africa.
  7. Kokt, D. 2012. Research management from a faculty perspective. Southern African Research and Innovation Managers Association (SARIMA) (4-6 September), Port Elizabeth, South Africa.
  8. Kokt, D. 2012. Reflecting on the Knowledge Management practices of a University of Technology. HELTASA (28-30 November), Stellenbosch, South Africa.
  9. Kokt, D. 2012. Symposium presentation: Skills and competencies for post-graduate students. HELTASA (28-30 November), Stellenbosch, South Africa.
  10. Kokt, D. 2014. Reflecting on Information Communication Technology (ICT) in marketing from a marketer’s and student’s perspective. Business and Management Conference, hosted by UKZN (17-19 September), Durban, South Africa.
  11. Kokt, D. 2015. The influence of corruption on psychological capital: The case of a large government department in the Motheo District, Free State Province. SAIMS Conference, hosted by UCT (31 August-2 September), Cape Town, South Africa.
  12. Kokt, D. 2016. Best practice teaching and learning for a new generation student. Innovation in Teaching and Learning Conference, hosted by Central University of Technology, Free State (13-14 June), Bloemfontein, South Africa.
  13. Kokt, D. 2016. An educational game to enhance entrepreneurial skills of tourism students and practitioners. 1st TESA Conference, hosted by Cape Peninsula University of Technology (21-23 September), Cape Town, South Africa.
  14. Kokt, D. & Dreyer, T.F. 2017. Expatriate Mentoring: Why is it an essential imperative for multinational corporations? SAIMS Conference, hosted by the University of the Free State (10-12 September), Bloemfontein, South Africa.
In-house presentations 
  1. Kokt, D. 2002. The role of the team leader in operational level work teams. Prestige Research Seminar, Central University of Technology, Free State (CUT), Bloemfontein, South Africa.
  2. Kokt, D. 2003. The establishment of effective operational level work teams. Prestige Research Seminar, Central University of Technology, Free State (CUT), Bloemfontein, South Africa.
  3. Kokt, D. 2003. The Student and Research: Best Practices. Research Day Central University of Technology, Free State (CUT), Bloemfontein, South Africa.
  4. Kokt, D. 2007. A values framework for private security. Prestige Research Seminar, Central University of Technology, Free State (CUT), Bloemfontein, South Africa.
  5. Kokt, D. 2009. CUT’s research engagement. Community Engagement Workshop, 24 March. Central University of Technology, Free State (CUT), Bloemfontein, South Africa. 
  6. Kokt, D. 2010. Curriculum considerations for Management Sciences. Strategic Transformation of Educational Programmes and Structures (STEPS) (13-14 May), Bloemfontein, South Africa.
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Contact Us
  • Kokt Desere
  • Tel: +27 (0)51 507 3114
  • koktd@cut.ac.za