Prof. Deseré Kokt
Prof. Desere Kokt

NRF RATINGC3
DESIGNATIONProfessor of Human Resource Management
QUALIFICATIONSDTech Human Resource Management
PORTFOLIODesere Kokt is Professor of Human Resource Management at the Central University of Technology, Free State (CUT). She holds a Doctorate in Human Resource Management and has twenty-four years teaching experience at university level. Apart from being involved in post graduate supervision she has published more than 40 papers in peer-reviewed and other journals, delivered more than 37 papers at national and international conferences. She received the Vice-Chancellor’s Award for research excellence in 2009. She is also a Master Human Resources Practitioner with the South African Board for People Practices (SABPP) and has been a research grant holder of the National Research Foundation (NRF). She further has five year’s research management and administration experience as the chair of the Faculty Research Committee for the Faculty of Management Sciences. She is also part of the editorial board for the Journal for New Generation Sciences (JNGS) and served on the NRF Human and Social Sciences Advisory Panel. She is further a C3 rated researcher.
AREAS OF EXPERTISEHuman resource managementOrganisational behaviourOrganisational cultureHR issues in the context of 4IRApplied research
PUBLICATIONS
  1. Kokt, D. 2003. The impact of cultural diversity on work team performance. Team Performance Management: An International Journal, 9(3/4): 78-83.
  2. Kokt, D. 2006. Cultural theory and the security fraternity, Acta Criminologica, 19(3): 145-155.
  3. Kokt, D. 2009. A model for establishing a quality culture in a major private security company. Total Quality Management and Business Excellence, 20(8): 787-798.
  4. Kokt, D. & van der Merwe, C.A. 2009. The impact of organisational culture on service delivery in a major private security company. Journal for New Generation Sciences, 7(2): 114-135.
  5. Kokt, D. & van der Merwe, C.A. 2009. Using the Competing Values framework (CVF) to investigate organisational culture in a major private security company. South African Journal for Economic and Management Sciences, 12(3): 343-352.
  6. Kokt, D. 2010. Conceptualising Knowledge Management in Higher Education. Journal for Christian Scholarship, 46(3-4):91-101.
  7. Kokt, D. & Lategan. L.O.K. 2011. The design of an ethics for service delivery. Journal for Christian Scholarship, 47(3/4): 271-291.
  8. Kokt, D. & le Roux, P.G. 2012. Reflecting on the Knowledge Management practices of a University of Technology. Journal for New Generation Sciences, 10(3): 104-119.
  9. Kokt, D., Lategan, L.O.K. & Orkin, M. 2012. Reflecting on multi-, inter-, and trans-disciplinary (MIT) research at a University of Technology, Journal for New Generation Sciences, 10(3): 136-148.
  10. Kokt, D. & van der Berg, C.M. 2013. HIV and AIDS policy implementation: The case of a major South African hotel group. Acta Academica, 45(2): 179-198.
  11. Kokt, D. & Strydom, A.J. 2014. Reflecting on student and industry expectations for working in the tourism and hospitality industry: A case study of the Central University of Technology, Free State (CUT). South African Journal for Research in Sport, Physical Education and Recreation, 36(1): 119-130.
  12. Kokt, D. & Ramarumo, R. 2015. Impact of Organisational Culture on Job Stress and Burnout in Graded Accommodation Establishments in the Free State Province, South Africa. International Journal of Contemporary Hospitality Management, 27(6): 1198-1213.
  13. Proos, E., Kokt, D. & Hattingh, J.L. 2017. The marketing and management effectiveness of the Free State section of the Maloti Drakensberg route. South African Journal for Research in Sport, Physical Education and Recreation, 39(1): 135-147.
  14. Kokt, D. & Dreyer, T.F. 2018. Expatriate mentoring: The case of a multinational corporation in Abu Dhabi. South African Journal for Human Resource Management, 16(0): 1-10.
  15. Kokt, D. & Palmer E.P. 2019. Strategic priorities for cultivating commitment amongst academic staff: The militating effect of workplace spirituality, South African Journal for Human Resource Management, 17(0), 1-8.
  16. Kokt, D. & Makumbe, W. 2020. Towards the innovative university: What is the role of organisational culture and knowledge sharing? South African Journal for Human Resource Management, 18(0): 1-11.
  17. Kokt, D & Solomons, J.E. 2021. The effect of work-integrated learning on the job satisfaction and motivation of hospitality alumni. Journal for New Generation Sciences, 19(1): 38-49.
  18. Seqhobane, M. & Kokt, D. 2021. How does job characteristics influence the motivation of millennial hospitality employees? South African Journal for Human Resources Management, 19(0): 1-9.
  19. Kokt, D. & Mphirime, BG. 2022. Invigorating the hospitality industry: What is the impact of psychological contract and psychological capital on employee commitment? Acta Commercii, 22(1): 1-11.
  20. Lategan, L.O.K. & Kokt, D. 2022. Workplace spirituality: The fifth gospel for the modern workplace? KOERS – Bulletin for Christian Scholarship, 78(1): 1-13.
  21. Kokt, D. & Dreyer, T.F. 2024. Proposing the mentor development journey to facilitate engaged mentoring in a multinational corporation. International Journal of Evidence based Coaching and Mentoring, 22(1): 5-18.
  22. Kokt, D. & Seqhobane, M. 2024. The impact of remote and hybrid work and psychological well-being on organisational citizenship behaviour: The moderating effect of psychological capital. ActaCommercii,
BOOK(S) OR CHAPTER(S) IN BOOK(S)Books (Editor)
  1. Kokt, D. 2013. A practical guide to guest house management. Bloemfontein, Sun Media.
  2. Kokt, D. 2015. Hospitality Management: A practical introduction. Bloemfontein, Sun Media.Kokt, D. 2020. 
  3. Human Resource Management in the new world of work: Meeting the challenges of Industry 4.0. Pretoria, Van Schaik. 
Peer-reviewed book chapters
  1. Kokt, D. & Chipunza, C. 2022. Remote and hybrid working during crisis –implications for employee development in Africa. In Dias, D. People Management - Highlighting Futures. IntechOpen, London. Available from: Remote and Hybrid Working during Crisis: Challenges and Implications for Employee Development in Africa | IntechOpen
Chapters in books
  1. Kokt, D. 2009. Structuring considerations for a sustained research culture. In: Lategan, L.O.K. & Holtzbaur, U. Managing Applied Research: Theories, Cases and Perspectives, Germany, Shaker-Verlag.
  2. Holzbaur, U., Lategan, L.O.K., Dyason, K. and Kokt, D. 2012. Seven imperatives for success in research. Bloemfontein, Sun Media.
  3. Kokt, D. 2016. Organising (Chapter 5), Managing change in tourism and hospitality organisations (Chapter 6) and Motivation (Chapter 11). In: Hermann, U.P & du Plessis, L. An introduction to Tourism and Hospitality Management. Pretoria, Van Schaik.
  4. Kokt, D. 2017. Growing your research skills (Theme 3) and from concept to paper (Theme 5). In Lategan, L.O.K. Get Ready… Get Set... Go! Preparing for your doctoral studies and doctoral education. Bloemfontein, Sun Media.
  5. Kokt, D. & Hattingh, J.L. 2019. Local economic development, rural tourism, and communities: Southern African perspectives. In Cursoy, D. & Nunkoo, R. The Routledge Handbook of Tourism Impacts: Theoretical and Applied perspectives. 1st Edition. London, Routledge.
  6. Kokt, D. 2021. The future of performance management in the new world of work. In Moosa, M. & Meyer, M. 2021. Performance Management: A contemporary South African perspective. Pretoria, van Schaik.
  7. Kokt, D. 2024. Performance management and appraisal (Chapter 6), Reward, recognition and remuneration (Chapter 11), In E Krüger-Pretorius, Introduction to Human Resource Management, 2nd Edition, Pretoria, van Schaik.
PRESENTED CONFERENCES, SEMINARS, WORKSHOPS
  1. Kokt, D. 2004. The team leader and diverse work teams: The South African security industry. The Fourth International Conference on Knowledge, Culture and Change in Organizations, Greenwich Business School, London, England.
  2. Kokt, D. 2007. Organisational Culture and Structure: Investigating private security in South Africa. Eastern Academy of Management Conference (EAM), Amsterdam, Netherlands.
  3. Kokt, D. 2009. The impact of organisational culture on service delivery in private security: A SMME case study. Business Administration for SMME’s, Aalen University (June 2009), Aalen, Germany.
  4. Kokt, D. 2009. Organisational culture and the transformational requirements for the knowledge age. Decision Sciences Institute (DSI) 10th International Conference (June 2009), Nancy, France.
  5. Kokt, D. 2010. Towards depicting the organisational culture of Universities of Technology (UOTs): A South African perspective. International Conference on Social Sciences (ICSS) (October), Izmir, Turkey.
  6. Kokt, D. 2011. Service delivery issues for the private security industry. 10th International Research Conference on Quality, Innovation and Knowledge Management. Department of Management, Monash University, Australia (February), Kuala Lumpur, Malaysia.
  7. Kokt, D. 2012. A study of the human resource challenges of guest houses in the Free State Province of South Africa: A work in progress. Academy of World Business, Marketing and Management Development (16-19 July), Budapest, Hungary.
  8. Kokt, D. 2013. Assessing the Knowledge Management practices of Tourism Management programmes at South African universities. 2013 International Conference on Organizational Innovation, (2-4 July), Hua Hin, Thailand.
  9. Kokt, D. 2014. HIV and AIDS policy implementation: The case of a major South African hotel group. Advances in Hospitality and Tourism Marketing and Management Conference, (25-27 June), Le Meridien, Mauritius.
  10. Kokt, D. 2015. Innovation Management at Universities of Technology in the South African context. Advances in Business-Related Scientific Research Conference (ABSRC), (9-11 December), Milan, Italy.
  11. Kokt, D. 2017. Organisational change - why does it remain so complex? International Conference on Economics and Social Sciences (ICESS), (9-10 November), Phuket, Thailand.
  12. Kokt, D. 2018. Is it possible for universities to create a spiritual workplace for academic staff? International Institute of Social and Economic Sciences (IIESS), (24-28 September), Lisbon, Portugal.
  13. Kokt, D. 2023. Employee commitment as a means of revitalising the hospitality industry post-Covid: Considering the impact of psychological contract and psychological capital. International Conference on Administrative Sciences and Business Process Management, 6-7 February, Amsterdam, Netherlands.
  14. Kokt, D. 2023. A mentoring framework in the context of a multinational corporation. The South African Institute of Management Sciences (SAIMS), 10-13 September, Centurion, South Africa.
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Contact Us
  • Prof. Desere Kokt
  • Tel: +27(0) 51 507 3114
  • koktd@cut.ac.za