Dr Sally Dzingwa
As the principal compliance officer, Dr Dzingwa plays a critical role in upholding institutional governance. Through transparent, ethical, and effective governance practices, the Registrar’s Office strengthens institutional accountability and ensures that university operations remain efficient and aligned with regulatory expectations.
Core Mandates and Responsibilities
Academic Administration
Leading the Academic Administration function, the Registrar’s Office is dedicated to supporting students throughout their academic journey, from admission to graduation. By managing key processes, the office reinforces the university's academic integrity and plays a critical role in enhancing student success, ensuring quality service to all stakeholders and the integrity of student data.
Legal and Records Management
In addition to academic oversight, the Registrar leads the Legal Unit, providing expert guidance on regulatory compliance, policy development, and legal matters to safeguard the university’s interests. As the Custodian of Records Management, the Registrar is also responsible for maintaining accurate, secure, and accessible records, supporting transparency and accountability across the institution.
Strategic Intentions of the Registrar’s Teams
The Registrar’s Office is driven by a commitment to excellence, compliance, and continuous improvement across all administrative functions.
Service Excellence
Delivering high-quality, responsive, and student-centric service to the entire university community.
Institutional Governance
- Internal and external regulatory framework adherence
- Policies and procedures compliance
- Data governance and academic integrity
Administrative Justice and Excellence
- Streamlined and efficient administration
- Strict compliance with regulations
- Equitable access to information and application of technology
Quality Assurance
- Improved and effective administrative processes
- Enhanced planning and coordination across units
Teams in the Registrar’s Office
The Registrar’s Office comprises several specialised teams dedicated to upholding the university's governance, academic, and administrative standards.
Academic Administration
Managing key academic processes from admission to graduation, ensuring academic integrity and the quality of student data.
Committee Services
Providing professional secretariat support, governance guidance, and coordination for Council, Senate, and other statutory university committees.
Language Services
Promoting multilingualism and providing professional language support, translation, and editing services across the university.
Legal Services
Providing expert guidance on regulatory compliance, policy development, and legal matters to safeguard the university’s interests.
Records Management
Acting as the custodian of university records, ensuring accurate, secure, and accessible information management to support transparency.