The ICT and Computer Services division is the strategic enabler of the Central University of Technology. We go beyond traditional technical support to lead CUT’s digital transformation, ensuring that technology seamlessly integrates with and enhances teaching, learning, research, and administration.
In modern higher education, ICT is the foundation of innovation. We are committed to delivering secure, reliable, and user-centric digital ecosystems that empower our students and staff to thrive in an increasingly connected world.
Quick Access and Self-Service
Manage your accounts, access your digital workspace, and get immediate support through our streamlined self-service portals.
Account and Access Management
Email and Security Access
ICT Self-Service Portal
Log tickets, track progress, and access the knowledge base for common technical issues.
Access Self-ServiceOur Core Units and Strategic Focus
Our division is structured into specialised units, each playing a critical role in delivering a secure, innovative, and reliable technology environment.
ICT Service Delivery
The frontline of our operations, ensuring rapid, professional, and effective resolution of technical incidents and service requests for all CUT stakeholders.
Business Relationship and Portfolio Management
Bridging the gap between technology and the university’s strategic goals. We work closely with faculties and divisions to align ICT investments with academic and operational needs.
Application Support and Business Intelligence
Managing and optimising CUT’s core enterprise systems while leveraging data analytics and business intelligence to drive informed, evidence-based decision-making.
ICT Governance and Cyber Security
Safeguarding the university’s digital assets. We ensure strict compliance with data protection regulations (such as POPIA) and proactively defend against evolving cyber threats.
ICT Infrastructure Support Services
The backbone of our digital ecosystem. This unit maintains and scales our networks, servers, cloud environments, and hardware to ensure maximum uptime and performance.
Your Digital Workspaces
CUT’s Connect+ platforms on Microsoft SharePoint serve as the central hubs for collaboration, resources, and communication. Please note that these portals require your CUT network credentials to access.
Staff Connect+
The primary digital hub for CUT employees, featuring HR resources, policies, news, and departmental collaboration spaces.
Student Connect+
A dedicated space for students to access academic resources, campus news, and essential student life information.
ICT Connect+
The internal knowledge base and resource portal specifically for the ICT and Computer Services team.
Student IT Setup and Support
Set up or reset your CUT username, password, email, Wi-Fi and two factor authentication.
ICT Servicedesk Support
We are proud to share that the ICT Servicedesk recently achieved top ratings for service delivery in the latest campus-wide satisfaction survey. Our dedicated team is committed to maintaining this high standard by assisting you with any technical queries, system access issues, or hardware support.
Email: itservicedesk@cut.ac.za